Analysis of behavioral intention to use Google Classroom in high school students
Keywords:
Google Classroom, behavioral intention, UTAUT2.Abstract
The COVID-19 pandemic forced students from Mexico and the world to migrate to an online mode of education. In this context, Learning Management Systems (LMS) gained importance. From which, the most widely used in Mexico is Google Classroom (GC). However, there is little information on the acceptance and use of this LMS by students in this country. Therefore, this study used a variation of the second version of the structural model of the Unified Theory of Acceptance and Use of Technology (UTAUT2) to determine the degree of influence that the factors defined in the theory have and their relationship with the behavioral intention to use GC. For this reason, this study applied surveys to 102 students 6th semester high school students from Colegio Anahuac Garibaldi (CAG) and corroborated the correlations of the factors that determine the behavioral intention to use GC. Data analysis was performed using Partial Least Squares Structural Equations (PLS-SEM). In this sense, it was found that the direct determinant of intention to use CG was habit, followed by performance expectancy and social influence. On the other hand, effort expectancy, facilitating conditions and hedonic motivation are not direct determinants of behavioral intention to use CG. However, facilitating conditions are indirect determinants through habit, while hedonic motivation is a predictor of intention to use, through performance expectancy, social influence, and habit. Finally, it was found that the most important factor is habit, followed by facilitating conditions. For this reason, it is recommended that institutions of Higher Secondary Education (EMS) interested in using GC implement strategies to use GC in a constant and consistent manner, as well as generate means such as Internet and technical and pedagogical support within the institution, so that students have the ease of using the educational platform. It is recommended that future studies consider a mixed methodology through a case study, to deepen students´ perception about the acceptance and use of GC, as well as to consider teachers who use the LMS in the analysis.
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